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For items and products purchased from TripleReady Online Store, we will process returns for free under the following conditions:
- Purchase was made at TripleReady Online Store;
- Label and/or tags of items are still intact and attached to the item (Please note that return of used items are strictly not permitted); and
- Items are returned to us within 14 days from date of purchase.
Due to hygiene reason, items such as underwear, sports bra, caps and socks are not eligible for returns, even though the above conditions are met.
If you wish to return purchases complying with (1) to (3) above, you may arrange for our delivery service (iCommerce) by calling our hotline at +65 6255 5064.
All refunds are issued in the original method of payment.