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For items and products purchased from TripleReady Online Store, we will process returns if they meet the following conditions:
- Purchase must be made on TripleReady Online Store;
- Label and/or tags of items are still intact and attached to the item (Please note that the return of used items are strictly not permitted); and
- Items are returned within 14 days from the date of purchase.
Due to hygiene reasons, items such as underwear, sports bras, caps and socks are not eligible for returns, even if the above conditions are met.
If you wish to return purchases complying with (1) to (3) above, you may arrange for our delivery service (iCommerce) by calling our hotline at +65 6871 8732.
All refunds will be issued in the original method of payment.