For items and products purchased from TripleReady Online Store, we will process returns under the following conditions:

  1. Purchase was made at TripleReady Online Store;
  2. Label and/or tags of items are still intact and attached to the item (Please note that return of used items are strictly not permitted); and
  3. Items are returned to us within 14 days from date of purchase.

Due to hygiene reasons, items such as underwear, sports bras, caps, and socks are not eligible for returns, even if the above conditions are met.

If you wish to return purchases complying with (1) to (3) above, you may arrange for our delivery service (iCommerce) by calling our hotline at (65) 6871 8732.

All refunds are issued in the original method of payment.